PinnedMathieuinBootcampThe Kano model in a nutshellA time-tested method to prioritize features by how they impact customer satisfactionMay 10, 2021May 10, 2021
MathieuBrowser software may ignore this tagTim Berners-Lee, the inventor of the worldwide web, authored HTML, the language that takes care of marking up the content you can read on a…Jun 24, 2021Jun 24, 2021
MathieuThe tongue-tied Captain ObviousA feature that seems obvious still has its place in a Kano surveyJun 15, 2021Jun 15, 2021
MathieuA glimpse into your product’s futureUsing the life cycle of successful product features to your advantageJun 9, 2021Jun 9, 2021
MathieuThis is how I got to love the Kano modelI recently worked with a client to prioritize features of their customer portal. Thanks to the Kano model, our client saved a lot of money.Mar 7, 2019Mar 7, 2019
MathieuI will drop the excuses and focus on customers nowLike anyone who is building a product or service, I’m full of ideas to improve Kanochart.Feb 16, 20191Feb 16, 20191
MathieuThree quick, easy and effective ways for finding new ideasIn all the years I’ve helped my clients improve their businesses, these three methods for generating ideas haven really proven their worth.Jan 29, 2019Jan 29, 2019