PinnedMathieuinBootcampThe Kano model in a nutshellA time-tested method to prioritize features by how they impact customer satisfaction6 min read·May 10, 2021----
MathieuBrowser software may ignore this tagTim Berners-Lee, the inventor of the worldwide web, authored HTML, the language that takes care of marking up the content you can read on a…2 min read·Jun 24, 2021----
MathieuThe tongue-tied Captain ObviousA feature that seems obvious still has its place in a Kano survey2 min read·Jun 15, 2021----
MathieuA glimpse into your product’s futureUsing the life cycle of successful product features to your advantage4 min read·Jun 9, 2021----
MathieuThis is how I got to love the Kano modelI recently worked with a client to prioritize features of their customer portal. Thanks to the Kano model, our client saved a lot of money.3 min read·Mar 7, 2019----
MathieuI will drop the excuses and focus on customers nowLike anyone who is building a product or service, I’m full of ideas to improve Kanochart.4 min read·Feb 16, 2019--1--1
MathieuThree quick, easy and effective ways for finding new ideasIn all the years I’ve helped my clients improve their businesses, these three methods for generating ideas haven really proven their worth.5 min read·Jan 29, 2019----